PLEASE NOTE: WE CURRENTLY ONLY SHIP TO THE CONTINENTAL UNITED STATES.
Thank you for choosing www.deborahhaddix.com as your trusted provider of books and other resource materials. We truly desire that you be completely satisfied with your purchase. Please read our refund and return policy carefully to understand the terms and conditions for refunds and returns. This policy is designed to provide clarity and ensure a positive shopping experience for you.
Payments
Paying for Your Order
Orders must be prepaid in USA Dollars by credit card, debit card, or electronic check. You may order online or by email at store@deborahhaddix.com.
Payment Security
This is a secure website that utilizes an SSL (Secure Socket Layer). An SSL encrypts your website data sent from your browser to the server, and vice versa, so that your payment information remains private and protected.
If you are uncomfortable with entering your payment information, feel free to contact us at store@deborahhaddix.com with your order.
Shipping & Returns
Shipping
Orders are typically shipped within 24-72 hours on weekdays. If any delays in shipping are expected, a message will be listed on the website. A shipping method and fee of your choice will be added to your total order. You will see shipping options and fees after you have entered your shipping address, and you will also see a running total of those charges based on the resources in your shopping cart.
The cost of shipping is included in the item price, however, there is an option to pay more for faster shipping methods if this is your preference.
Return / Exchange / Refund Policy
Due to the nature of our products, we do not accept returns unless an item is damaged.
We always strive to offer the highest quality products at reasonable prices. Because we inspect and pack all our orders with care, we are confident you’ll be extremely satisfied with your purchases. There are, however, times when items are damaged, defective, or incorrectly shipped. Should you experience this, we’ll gladly replace them within 30 days of date of purchase. Contact store@deborahhaddix.com for assistance.
If you have any questions about our refund and return policy, please don’t hesitate to contact our customer support team at store@deborahhaddix.com. Your satisfaction is our priority, and we’re here to assist you.
Thank you for choosing us!
www.deborahhaddix.com
Last Updated: 01-12-24
**This refunds and returns policy applies only to purchases made through the store at www.deborahhaddix.com. It does not apply to purchases made through third party sites.
